What is the check-in and check-out policy at Sanctuary Hotel New York?
Check-in is at 15:00 and check-out is by 12:00.
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Sanctuary Hotel New York
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Key details
About the Hotel
132 West 47Th Street, New York, 10036,
- Steps from Times Square
Great
8.3
8.9
4.3
4.0
Boutique hotel steps from Times Square with personalized service
International Hotel of the Year winner, 459 feet from Times Square
Sanctuary Hotel New York is located 459 feet from Times Square and within 1056 feet of Radio City Music Hall. The hotel offers the
Three on-site restaurants with rooftop views
The hotel has three restaurants:
Rooms with leather headboards and marble bathrooms
Rooms include a desk,
24-hour concierge and fitness access
The hotel offers personalized concierge services and
Close to Broadway, Radio City, and Rockefeller Center
Times Square is a 1-minute walk, and Rockefeller Center is 1585 feet from the property. Madison Square Garden and the Empire State Building are 1.2 miles away. Couples rate the location 9.8 out of 10.
Highlights
Location: 459 ft from Times Square
Award: International Hotel of the Year
Dining: Haven Rooftop, Sushi Lab, Chemistry Room
Service: S.T.A.R. Program
Credit: $25 daily F&B credit
Fitness: NYSC Elite Health Club access
Breakfast: Complimentary room-delivered options
“This boutique property clearly aims for urban sophistication, and I think it delivers. Its location near Times Square is a major plus, while the rooftop dining options definitely stand out. While some find the rooms compact, the focus on tailored service and overall accessibility makes it noteworthy.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Deluxe Queen Room2 persons21 m²1 King-size bedAir conditioningHeatingroom details
- Deluxe Room Two Double Beds2 persons21 m²2 Double bedsAir conditioningHeatingroom details
- Deluxe King Room2 persons23 m²1 King-size bedAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Night club
- Entertainment
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Sanctuary Hotel New York offers a delightful array of dining experiences, from vibrant rooftop views to cozy indoor settings. A blend of American and Japanese cuisines caters to diverse palates, ensuring that each meal becomes a cherished part of your journey.
Location
132 West 47Th Street, New York, 10036,
Explore New York
Local Highlights
Times Square
3 minutes' walk
Iconic entertainment hub featuring bright lights, theaters, and world-class shopping. A must-see for its vibrant atmosphere.
Bryant Park
10 minutes' walk
Serene urban park with seasonal activities, lush gardens, and free movie nights. Great for relaxation in the heart of the city.
Rockefeller Center
9 minutes' walk
Famous complex known for its art deco architecture and the Top of the Rock observation deck. Offers stunning city views.
The Museum of Modern Art
11 minutes' walk
Renowned museum showcasing an impressive collection of modern art, with special exhibitions and family programs.
Broadway Shows
3 minutes' walk
World-famous theater district offering a variety of shows. Great for families, couples, and solo travelers seeking entertainment.
Wellness at Y7 Studio
12 minutes' walk
Dynamic hot yoga studio focusing on mindfulness and wellness. Perfect for relaxation with classes tailored for all levels.
Carmine's Italian Restaurant
6 minutes' walk
Family-style Italian dining with generous portions and a lively atmosphere. Reservations recommended for busy hours.
Ellen's Stardust Diner
7 minutes' walk
Unique diner with singing waitstaff performing Broadway classics. Offers classic American fare in a fun setting.
Madame Tussauds New York
9 minutes' walk
Famous wax museum featuring lifelike figures of celebrities. A fun attraction for all ages, perfect for a family outing.
The Comedy Cellar
10 minutes' walk
Renowned comedy club highlighting top comedians. Offers a lively atmosphere for adults and memorable nights of laughter.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 25.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Russian, Hindi, Urdu
Year renovated:
2011
Number of floors:
9
Number of rooms:
113
Former name
Portland Square Hotel
Reviews and Ratings
Feedback about Sanctuary Hotel New York from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Clean rooms
Perfect location
Cons
Single-use plastics
Non-working lights
Guest reviewsbased on 1105 reviews
Olivia from United Kingdom
Single
Deluxe Queen Room
3 nights in November 2025
|
Reviewed: February 07, 2026
9/10
complimentary toiletries hot beverages easy access
the room included complimentary toiletries. i found hot beverages available in the lobby at all times, so i was always able to get coffee. a subway station nearby provided easy access to other parts of the area..
the hallways were a bit dark.
0 Helpful
emerson from united states
Couple
deluxe queen room
3 nights in November 2025
|
Reviewed: January 29, 2026
8.5/10
a lovely stay close to everything
friendly staff excellent location comfortable bed
The staff was friendly and helpful. Eddy and ben deserve special mention. i was impressed by the hotel's proximity to times square. the bed was particularly comfortable for a restful night (i needed it after so much walking!).
the breakfast selection was a bit limited, it could have been more diverse.
Service
9/10
the staff offered assistance with luggage upon arrival. directions were readily provided, and the team ensured a smooth check-in process with complimentary coffee and water.
Facilities
8/10
the lobby had a stylish design. i found the rooftop bar to be a nice addition. there was a safe in the room that worked well.
Dining
8/10
breakfast included bagels, toast, cereal, tea, and coffee. while basic, these offerings provided a decent start to the day.
Rooms
9/10
the room had sufficient space. housekeeping did a good job maintaining cleanliness. a fridge was available and very useful.
0 Helpful
|
Anna from Canada
Couple
Deluxe King Room
5 nights in November 2025
|
Reviewed: January 07, 2026
9.3/10
wonderful stay
central location kind staff superb hospitality
i found this hotel centrally located. the staff showed kindness. the room provided cleanliness. the hotel's location aligned perfectly with my plans. i found the staff personable. i loved the location. hospitality was superb.
The room felt rather small for two people. Drawer space was insufficient.
Facilities
9/10
the hotel offers two rooftop restaurants with excellent views. access to these rooftop spaces provides a unique dining experience. i noticed a sushi bar that looked very trendy, also on the roof.
Service
10/10
The staff offered prompt and friendly service upon arrival. the front desk provided assistance with directions and show tickets. the staff surprised us with a birthday treat in our room. It was a lovely touch!
Dining
8/10
The complimentary breakfast offered a good variety of choices. the rooftop setting offered a pretty space for breakfast. i found the coffee and water readily available in the lobby throughout the day. This was a great convenience.
Rooms
10/10
The beautiful king room included two bath robes for extra comfort. the beverage fridge had mini bar items readily available. the room looked updated and very clean. The cleanliness impressed me. the bed was AMAZING!!!
0 Helpful
|
emerson from canada
Couple
deluxe queen room
4 nights in November 2025
|
Reviewed: December 10, 2025
9.0/10
beautiful stay!
ample space quiet location
my beautiful queen room had ample space, even for yoga. it was located at the back, away from the elevator, so it was super quiet. housekeeping did a fantastic job maintaining the room . i appreciated that there was a fridge available, very useful.
i found the breakfast options to be somewhat limited and not very healthy. there were not many choices available for those looking for nutritious options. it would be great to see more variety and healthier selections offered in the future.
Service
9/10
the staff were really good and helpful. i found every interaction to be good and efficient, they were willing to assist with all inquiries. they helped me feel really looked after .
Location
10/10
the hotel benefits from an excellent location near main attractions. accessibility to public transport is very convenient. i found it easy to navigate and explore the area around the premises.
Dining
8/10
Breakfast featured bagels, toast, cereal, tea, and coffee. The offerings were basic. the service was good though. it was a fine way to start the day.
0 Helpful
|
lewis from united kingdom
Couple
deluxe king room
3 nights in November 2025
|
Reviewed: November 21, 2025
9.0/10
an amazing stay!
great location helpful staff stylish room quality food
The location was fantastic. I could easily walk to many attractions. the staff were helpful. They assisted me with taxi bookings and luggage. the rooms were well kept and stylish. I found them very comfortable. i loved the rooftop restaurant. The food was high quality.
The breakfast options were a bit limited. I wished there were more hot selections available.
Rooms
9/10
the room included a large television, a minibar, and ample space for luggage, i found the shower spacious and it had a rainfall shower head, great after long days.
Dining
8/10
The rooftop restaurant offered tasty light bites. The food quality was high. breakfast had minimal options. It mainly consisted of toast and coffee, i wish there was a wider variety of items.
Service
10/10
the staff was helpful. i found them to be very attentive, always ready to assist with any request.
Facilities
9/10
the hotel is located very close to main attractions and subway lines. this made exploring the city very easy. there are staff members always at the entrance.
0 Helpful
|
John from United Kingdom
Couple
Deluxe Queen Room
3 nights in October 2025
|
Reviewed: October 29, 2025
7/10
efficient space bright room poor breakfast bad pillow
the location is convenient close to the theater district. i found it walkable for exploring the city on foot. my room was clean and bright it used the space efficiently.
the breakfast had poor variety i found it sparse. the bed pillows smelled bad i noticed that immediately.
0 Helpful
Show more reviews
FAQs
About Sanctuary Hotel New York
How far is Sanctuary Hotel New York from Times Square?
The hotel is located 100 meters from Times Square.
What nearby attractions are accessible from Sanctuary Hotel New York?
Nearby attractions include Radio City Music Hall (322 m), the Museum of Modern Art (0.5 km), and Central Park (2 km).
What dining options are available on-site at Sanctuary Hotel New York?
Guests have access to Haven Rooftop Restaurant, Sushi Lab, and the Chemistry room for dining.
What amenities can guests expect in the rooms at Sanctuary Hotel New York?
Rooms include air conditioning, a flat-screen cable TV, leather headboards, and eco-friendly bath amenities.
What services does Sanctuary Hotel New York provide for business travelers?
Business amenities include meeting rooms and a business center.
Where can guests enjoy breakfast at Sanctuary Hotel New York?
A daily buffet breakfast is available at the hotel for an additional charge of 25 USD.
Is parking available at Sanctuary Hotel New York?
Public parking is available nearby for 55 USD per day, and reservation is needed.
What fitness options are available at Sanctuary Hotel New York?
Guests can access NYSC Elite Health Club for their fitness needs.
What entertainment options does Sanctuary Hotel New York provide?
Evening entertainment and DJ performances are available at the hotel.
What unique features does Sanctuary Hotel New York offer?
The hotel features an intimate rooftop bar with panoramic city views and personalized concierge services.
Is Wi-Fi available at Sanctuary Hotel New York?
Free Wi-Fi is available throughout the hotel.
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